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<title>MyPowerHost.com -  News</title>
<description>MyPowerHost.com - Reinventing Support!</description>
<link>http://www.mypowerhost.com/support/kb/feed/news/rss.php</link>	<item>
		<title><![CDATA[*****IMPORTANT*****  This support system is NO LONGER ACTIVE!!]]></title>
		<description><![CDATA[<p>
This support ticket system is lo longer active. We have transferred all of the support articles PLUS added hundreds more at our new support knowledge base located <a href="https://www.mypowerhost.com/accounts/index.php?fuse=knowledgebase&amp;view=KB_MainView&amp;public=1">HERE</a> 
</p>
<p>
 
</p>
<p>
<a href="https://www.mypowerhost.com/accounts/index.php?fuse=knowledgebase&amp;view=KB_MainView&amp;public=1">https://www.mypowerhost.com/accounts/public/ </a> 
</p>
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=12&amp;newslang=en</link>
		<pubDate>Fri, 31 Oct 2008 17:54:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Maintenance Window: 2:00am - 2:30 am EST 5/14/08]]></title>
		<description><![CDATA[Reason for Maintenance: Core Switch and Router Software Update During this software update we will need to reboot our router and core switch which will result in a short period of downtime. We anticipate downtime to last no longer than 5 minutes. We apologize for any inconvenience this may cause you.
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=11&amp;newslang=en</link>
		<pubDate>Tue, 13 May 2008 22:00:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[RV Sitebuider]]></title>
		<description><![CDATA[<p>
RV Sitebuider Pro was installed on Palmer. 
</p>
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=10&amp;newslang=en</link>
		<pubDate>Fri, 22 Feb 2008 17:10:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Dedicated and VPS Update]]></title>
		<description><![CDATA[<p>
Dedicated Servers are listed here:
</p>
<p>
http://mypowerhost.com/dedicated.php
</p>
<p>
We havent set up a VPS server yet. We are still in planning stages on what type of packages we are going to offer.  We will update soon. 
</p>
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=9&amp;newslang=en</link>
		<pubDate>Fri, 22 Feb 2008 17:08:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[VPS and Dedicated Servers]]></title>
		<description><![CDATA[We are excited to announce that starting Feb 4th 2008, we will be
offering VPS and Dedicated servers. Our prices are VERY competitive! We
will be offering unmanaged and managed servers. Check out
www.MyPowerHost.com, open a support ticket to sales or call our sales
dept. toll free at 1-888-213-4899 to order your new server!
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=8&amp;newslang=en</link>
		<pubDate>Fri, 01 Feb 2008 02:48:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[FFMpeg Support was added to 'Couples' and 'Palmer']]></title>
		<description><![CDATA[]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=7&amp;newslang=en</link>
		<pubDate>Thu, 03 Jan 2008 05:17:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[ PHP 5 Installed on 'Palmer']]></title>
		<description><![CDATA[<strong> </strong>Server &#39;Palmer&#39; now has both php4 and php5 installed.
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=6&amp;newslang=en</link>
		<pubDate>Thu, 13 Dec 2007 20:49:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Scheduled Maintenance -All Servers]]></title>
		<description><![CDATA[<p>
<strong>Attention: </strong>We have a scheduled maintenance notice for the following;
</p>
<p>
Maintenance Window: 2:00am - 3:00 am EST 12/14/07 
</p>
<p>
Reason for
Maintenance: Core Switch and Router Software Update During this
software update we will need to reboot our router and core switch which
will result in a short period of downtime. 
</p>
<p>
We anticipate downtime to
last no longer than 30 minutes with a goal of just a few minutes.
</p>
<p>
XPaw Media Support
</p>
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=5&amp;newslang=en</link>
		<pubDate>Thu, 13 Dec 2007 04:47:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[PHPSUEXEC]]></title>
		<description><![CDATA[Dear Customers,<br />
<br />
We&#39;d like to announce that we have installed PHPSUEXEC on all of our servers.<br />
<br />
A few changes might be needed on your website&#39;s configuration files (.htaccess) (do not panic).<br />
<br />
All the php_flags in your .htaccess will have to be moved to php.ini,
which you will have to create in your public_html directory.<br />
<br />
<strong>Example:</strong><br />
.htaccess »<em> <font color="Red">php_flag register_globals on</font></em><br />
php.ini » <font color="Green"><em>register_globals=on</em></font><br />
<br />
The file php.ini will handle all the extra settings you need to set in php.<br />
So, basically you will have to move every command on .htaccess that starts with <strong><font color="Blue">php_flag</font></strong>.<br />
<br />
<strong>Differences between phpsuexec and "regular php":</strong><br />
When using the common PHP installation on a webserver, php runs as the user <font color="Black"><strong>nobody </strong></font>and it doesn&#39;t require the execute flag to be enabled.<br />
<br />
The problem on this is that if mod_openbasedir is not installed, every user will be able to read your php files
because everyone is virtually sharing the same username (nobody).<br />
<br />
As most of you already know, PHP Files are not meant to be read, but
parsed, and that is where the problem resides. PHP Files have to be
parsed, otherwise everyone who is able to read your php file will see
settings that you would probably want to keep private, such as your
MySQL username and password.<br />
<br />
PHPSUEXEC fixes all this because it requires php to be run as the file owner&#39;s username.<br />
<br />
This is not everything it fixes though. PHPSUEXEC is also here to fix
file ownership problems. This has been a common issue on a few Content
Management Systems such as Joomla and also on the popular blog
software: WordPress.<br />
<br />
It also adds security to your files as you can use permissions such as
600 or 700 in your files and your visitors will still be able to view
them (parsed) in their browsers.<br />
<br />
PHPSUEXEC will also refuse to serve any pages that are at security
risk, for example with 777 as permissions. (will generate an Internal
Server Error)<br />
<br />
<strong>Troubleshooting Internal Server Errors (Error 500):<br />
</strong>Everytime an internal server error occurs, it will be added to your
Error Log in cPanel. (cPanel »» Error Log). This will usually give you
a clue on where the error resides. In most cases it will be either a
permission error on a bad command in your .htaccess file (remember that
all php values have to go to your php.ini file).<br />
<br />
Directories that need to be written onto will no longer require 777 as
permissions and phpsuexec will refuse to write or read on directories
exposed with such permissions. You will have to chmod them to 755
always. <br />
<br />
To simplify it, just remember that you should never have a file or
folder with world-writeable permissions, because you no longer have to.<br />
<br />
<strong>MIMETypes:<br />
</strong>If you added a Mimetype to the system in order to run html files as
php scripts (AddType as .htaccess command), you will have to remove it
and add an ApacheHandler instead. This is easy to do though. Just log
into your control panel, then click on Apache Handlers and add the
following:<br />
<br />
Extension: html (or htm)<br />
Handler: application/x-httpd-php<br />
<strong><br />
QuickStart for impatient users :</strong><br />
Technically, PHPSUEXEC will make sure your scripts and directories abide by the following security rules:
<ul>
	<li> User executing the wrapper must be a valid user on the server.</li>
	<li> The command that the request wishes to execute must not contain a /.</li>
	<li> The command being executed must reside under the user&#39;s web document root (public_html).</li>
	<li> The current working directory must be a directory.</li>
	<li> The current working directory must not be writeable by group or other.</li>
	<li> The command being executed cannot be a symbolic link.</li>
	<li> The command being executed cannot be writeable by group or other.</li>
	<li> The command being executed cannot be a setuid or setgid program.</li>
	<li> The target UID and GID must be a valid user and group on the system.</li>
	<li> The target UID and GID to execute as, must match the UID and GID of the directory.</li>
	<li> The target execution UID and GID must not be the privileged ID 0.</li>
	<li> Group access list is set to NOGROUP and the command is executed.</li>
</ul>
<strong>Protecting your php.ini file:</strong><br />
To protect your php.ini you should set its permissions to 600.
Additionally you can add the following line to your .htaccess file:<br />
<br />
<div style="margin: 5px 20px 20px">
<div class="smallfont" style="margin-bottom: 2px">
Code:
</div>
<pre class="alt2" style="border: 1px inset ; margin: 0px; padding: 6px; overflow: auto; width: 600px; height: 82px; text-align: left">
&lt;Files *.ini&gt;
Order deny,allow
Deny from All
&lt;/Files&gt;
</pre>
</div>
<strong><br />
<br />
WordPress Bloggers:<br />
</strong>If you encounter any problems with your .htaccess file (mod_rewrite
instructions), you can fix this by downloading the following:<br />
<a href="http://boren.nu/archives/2005/03/07/reduced-rewrite-plugin/" target="_blank">http://boren.nu/archives/2005/03/07/...ewrite-plugin/</a><br />
<br />
We have updated WordPress in Fantastico so it is configured for
phpsuexec from the start. So if you are desperate you can always
reinstall WordPress from Fantastico. (Just remember to download a
database backup first!). After it&#39;s installed, just change your MySQL
configuration settings in WordPress.<br />
<strong><br />
Drupal and other Content Management Systems:<br />
</strong>You might experience a few errors, such as "Call to undefined
function: user_access()". Add the following code to php.ini to fix it:
<div style="margin: 5px 20px 20px">
<div class="smallfont" style="margin-bottom: 2px">
Code:
</div>
<pre class="alt2" style="border: 1px inset ; margin: 0px; padding: 6px; overflow: auto; width: 600px; height: 50px; text-align: left">
session.save_handler = files
session.cache_limiter = nocache
</pre>
</div>
<p>
That&#39;s it. I know it may look complicated to some of you, but it should be technically easy.
</p>
<p>
<strong>NOTE:  If you are having trouble with script errors, open a support ticket and give us the details (what page your getting the error and what type of error ect) and we will help you fix the problem.  Chances are its a simple permission problem! </strong>
</p>
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=4&amp;newslang=en</link>
		<pubDate>Sun, 25 Nov 2007 01:23:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Server "PALMER" brought online.]]></title>
		<description><![CDATA[We added ANOTHER great server today!  Some of server "BLIND-TOOLED" accounts will be migrated to "PALMER".  This is already taking place and customers effected were notified.
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=3&amp;newslang=en</link>
		<pubDate>Sun, 11 Nov 2007 13:33:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Data Center upgrade.]]></title>
		<description><![CDATA[<p>
We are proud to announce that we have upgraded to a new Data Center!   
</p>
<p>
<span class="boldgrey"><strong>Connectivity</strong></span>
</p>
 			
<p>
XPaw
Media&#39;s connectivity is comprised of multiple redundant Tier 1 backbone
providers. Through our partnerships with Global Crossing and Cogent we
currently have 8Gbps bandwidth capacity.
</p>
 			
<p>
<strong>Key Benefits</strong>
</p>
 			
<ul>
	<li>10,000 square feet available in bakers racks,<br />
	 				cabinets , private suites, and cages.</li>
	<li>Power: 200 watts per square foot, 1.8 megawatts,<br />
	 				feeds from multiple energy grids, 60 minutes UPS battery time at  				peak load</li>
	<li>Security: Customer 24x7 access, 24x7 security<br />
	 				personnel, key card/keypad access</li>
	<li>Entrance: Two diverse fiber entry points</li>
	<li>HVAC: 70F Air temperature</li>
	<li>Fire Suppression: FM200</li>
	<li>Roof Rights: 35 floor building Antenna space<br />
	 				available</li>
</ul>
 			
<p style="font-weight: 700">
Redundancy
</p>
 			
<p>
n+1
Diesel Generators, UPS, Battery Backup and DC power to provide
conditioned power to the IP floor. Our redundant Cisco and Foundry
routers utilize BGP4 protocol to provide redundant service through our
multiple providers. 
</p>
 			 			
<p style="font-weight: 700">
Security
</p>
 			
<p>
Network security is a priority and includes but is not limited to  			the following: 
</p>
 			
<ul>
	<li>Redundant
	firewalls that stop most attacks before they start. Each of our servers
	are loaded with an early warning intrusion detection system that is
	automatically updated each time a new security flaw is discovered
	worldwide. </li>
	<li>Physical security is also of the utmost importance
	to our network. We have in place many of the latest security measures,
	including: fire detection and suppression, 24/7 armed guards and closed
	circuit cameras monitoring every square foot of our facility.</li>
</ul>
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=2&amp;newslang=en</link>
		<pubDate>Sun, 11 Nov 2007 13:29:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Memory Upgrade]]></title>
		<description><![CDATA[A memory upgrade on blind-tooled server was completed successfully.  Total downtime apx 15 minutes.
]]></description>
		<link>http://www.mypowerhost.com/support/kb/index.php?action=news&amp;newsid=1&amp;newslang=en</link>
		<pubDate>Sat, 27 Oct 2007 08:00:00 GMT</pubDate>
	</item>
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